Here is what DB Directions clients think of the services that we provide.
“Joe Lax and dbDirections supported excelleRx, Inc. for three years as we rebuilt our DBA Team. We are a 24 X 7, SQL server shop supporting a specialty pharmacy that serves the Hospice industry. Our proprietary software uses SQL Server for its databases and supports a 350 person call center. Performance and availability are our prime concerns. dbDirections gave us helpful insight and direction on improving the overall performance of our SQL Servers. This included a “deep dive” analysis of one of our servers that essentially extended the server’s life at least two more years. dbDirections supported and thoroughly trained our DBA staff on replication.
During this time excelleRx, Inc. upgraded the main production database server from SQL Server 2000 SP3a to SQL Server 2000 SP4 and eventually to SQL Server 2008. Joe’s guidance and expertise helped us perform these upgrades with minimal down time and effect to our patients and customers.
dbDirections was effective and available whenever we needed them. It was great comfort, as the Manager of Database Administration, that I could pick up the phone and confirm a course of action or ask a question and know that I was receiving solid guidance and advice. I would highly recommend Joe Lax’s team at dbDirections. ”
– Steve Lindsay, Manager, Database Administration
“DB Directions has provided highly reliable and professional support to my organization for many years. What’s their most valuable offering? I actually get to sleep at night!”
- Matt Fritz, Applications Manager
“DB Directions brings depth in SQL experience and knowledge which proved essential in resolving production issues and guiding development efforts. We are especially appreciative of DB Directions’ guidance on leveraging SQL replication as part of our custom developed application!”
– Phil Scamihorn, Business Analyst
“We’re always adding new features and functions to our online application. 24 hour availability (really!) and truly top-level talent have allowed us to grow without hiring full-time DBAs. We rely on DB Directions to review the code and fix any problems that show up – and they do a terrific job!”
– Michael Mayle, Chief Technology Officer
“DB Directions provides us with a breadth of knowledge and experience that augments our own skill set. We’ve used them successfully to provide solutions, as a sounding board for proposed solutions, for monitoring of our servers, and performing SQL server performance and best practices assessments. Their rapid response to production alerts has been invaluable in providing superior uptime to our customers.”
– Ryan Katri, Chief Technology Officer
“Our software has to be available to our clients 24 hours per day, 365 days per year to manage their reservations process. We depend on DB Directions to keep our application and database humming! We haven’t had a single problem that was not resolved within hours, since we begin our relationship over 4 years ago.”
– Steve Gravitz, VP Technology
“The Phillips de Pury & Co. IT team found DB Directions’ service exceptional.They provided us with SQL DB Admin services and advice that went above and beyond. They were personal, responsive and very professional. And ready to be on site if necessary! I can’t say that about offshore providers. The people at DB Directions are not just extraordinarily knowledgeable for SQL Server but also gave some advice regarding SharePoint! Now that is versatile!”
– Harrison Cannon, Software Development Manager
“When I think of DB Directions I think of value, professionalism and integrity. For many years we have used DB Directions for both remote DBA services and project based database consulting. Month in and month out DB Direction provides our company with outstanding fixed price, remote DBA services. I’m often struck by how much better DB Directions’ DBA work has been than in-house DBAs that I’ve worked with in the past. As a project resource, DB Directions has consistently exceeded our expectations by providing, technically sound, common sense solutions to the design of our custom application and business intelligence platforms.”
– Keith Quackenbush, CIO & VP of Technology
“A few years ago we had engaged multiple resources to help us troubleshoot and solve some long standing performance issues but to no avail. We were then introduced to DB Directions who fairly quickly proved to be our “Knight in Shining armor” and resolved the issue. Since then we have engaged the skilled staff at DB Directions for regular performance monitoring and tuning, SQL architecture and design discussions. They have given us the ability to focus on the business and given us the confidence that our systems will continue to function and perform at the highest level. Thank You DB Directions!”
– Clive Pereira, Network Services Manager